Cadillac Models, EVs and Ownership in Louisville, KY | Courtesy Cadillac of Louisville

Your Sales, Service, and Ownership Questions, Answered

Courtesy Cadillac of Louisville showroom and Cadillac inventory in Louisville, Kentucky

Whether you are weighing an Escalade against a LYRIQ, looking for a service center with a genuine pickup and delivery program, or exploring what the electrified Cadillac lineup means for a Louisville buyer, this page covers the questions we hear most often at Courtesy Cadillac of Louisville.


Location and Hours


Where is Courtesy Cadillac located in Louisville? +

Courtesy Cadillac of Louisville is at 6 Autocenter Drive, Louisville, KY 40299. Current hours for sales and service are on the hours page.

Does Courtesy Cadillac offer pick-up and delivery for service? +

Yes. Cadillac Premium Pick Up and Delivery is available at Courtesy Cadillac. The team collects your vehicle for its service appointment and returns it when the work is complete. Learn more about pick-up and delivery here.

Models and Features


What Cadillac models does Courtesy Cadillac carry? +
What is the Cadillac LYRIQ and how does it compare to the Escalade IQ? +

The LYRIQ is Cadillac's midsize electric SUV, featuring a 33-inch diagonal LED display and a car-like profile with available rear-wheel or all-wheel drive. The Escalade IQ is the full-size electric Escalade, retaining three-row seating and the commanding proportions of the traditional Escalade, with air suspension, Super Cruise, and significantly more interior technology and cargo space. Both are available for an EV test drive at Courtesy Cadillac. Schedule an EV test drive here.

How does the Cadillac XT5 compare to the XT6? +

The XT5 is Cadillac's two-row midsize luxury SUV, well-proportioned for daily driving in Louisville with a refined interior and available all-wheel drive. The XT6 adds a third row on the same platform, seating up to seven passengers. For households that regularly carry more than four adults, the XT6 covers that need.

Which Cadillac models include Super Cruise? +

Super Cruise is Cadillac's hands-free driver assistance technology for compatible divided highways. It is available on select trims of the CT4, CT5, XT5, XT6, Escalade, LYRIQ, and Escalade IQ. Availability varies by trim. Check current inventory here.

Does Courtesy Cadillac carry loaner and demo vehicles? +

Yes. Loaner and demo vehicles are listed separately from new inventory. See current loaner and demo vehicles here.

Service and Maintenance


How do I schedule service at Courtesy Cadillac? +

Service appointments can be scheduled online at any time. Schedule your service appointment here.

Does Courtesy Cadillac use only OEM Cadillac parts? +

Yes. As an authorized Cadillac dealership, Courtesy Cadillac uses only genuine OEM parts for repairs and maintenance. This is required for warranty work and keeps the vehicle's engineering integrity intact. Learn about the service center here.

What service specials does Courtesy Cadillac offer? +

Current service and parts specials are updated regularly. See current service and parts specials here.

What is My Cadillac Rewards? +

My Cadillac Rewards is a free loyalty program that allows Cadillac owners to earn points on eligible service, parts, and accessories at participating dealerships. Points can be redeemed toward future visits. Learn about My Cadillac Rewards here.

Financing and Trade-In


What financing options are available at Courtesy Cadillac? +

Courtesy Cadillac offers financing and leasing on new and pre-owned vehicles, with a credit application available online. Current Cadillac incentives and monthly offers are on the new specials page. The full finance center is at the finance department here.

Can I trade in my vehicle at Courtesy Cadillac? +

Yes. An instant cash offer tool is available online, and the value can be applied toward your next purchase or lease. Get your trade-in value here.

Does Courtesy Cadillac offer vehicle protection plans? +

Yes. Vehicle protection plans are available for buyers who want coverage beyond the factory warranty. Learn about vehicle protection plans here.

Still have a question?

The team at Courtesy Cadillac of Louisville is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.